---
title: I passed the eligibity test but I did not receieve a link or code so I can't log in
description: I passed the eligibity test but I did not receieve a link or code so I can't log in
---

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1. [Scholarship FAQ Agent](https://www.helpcentre.randstad.com.au/?hsLang=en)
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# I passed the eligibity test but I did not receieve a link or code so I can't log in

Due to an exceptionally high volume of applications this year, our system encountered a technical delay in generating automated confirmation emails. We are pleased to inform you that this issue is now resolved. All confirmation emails and registration codes are currently being sent out in batches. Your email is on its way, but it may take a short amount of time to reach your inbox due to the number of invitations being processed. Important Instructions: Do not take the eligibility test again: Attempting to reset or retake the test while your invitation is processing. Check your Spam/Junk folder: Please ensure you check all folders in your email account, as automated messages can sometimes be filtered incorrectly. Once you receive your code, you will be able to create your account in the portal and proceed with your application.

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