help centre
return to job feed
working as a contractor.
your randstad account.
your password
working as a contractor.
webportal and mobile app
consultant services
workplace issues
leave and pay
hong kong specific information
new zealand specific information
singapore specific information
working in australia.
useful resources
finding a job.
recruitment process
optimising your application
our services
COVID-19
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help centre
working as a contractor.
your randstad account.
your password
working as a contractor.
webportal and mobile app
consultant services
workplace issues
leave and pay
hong kong specific information
new zealand specific information
singapore specific information
working in australia.
useful resources
finding a job.
recruitment process
optimising your application
our services
COVID-19
working as a contractor.
webportal and mobile app
how do i submit a manual timesheet?
how do i submit an expense claim?
how do i delete a day from my timesheet if i didn’t work it?
how do i add supporting information (e.g. receipts) to my timesheet?
how do i change something on my timesheet once it’s been submitted?
how do I add a shift if i've worked twice on one day?
how do i add a timesheet if there aren’t any in my 'to do' list on the My Randstad portal?
how do i copy hours if i work the same shift on multiple days?
how do i get set up to use timesheets through my Randstad?
how do i reset my password?
how to download and login to the My Randstad mobile app?
how do i access the web portal and mobile app?
how do I submit my expense claims?
how do I submit my timesheet?
when is my timesheet due?
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consultant services
how do I get my employment reference?
as a contractor, once my consultant finds me a position am I on my own?
workplace issues
I have to report misconduct, what should I do?
leave and pay
what is the process of submitting a leave request?
how is my annual leave accrued?
how will my rates be decided?
why was I not paid this month?
when do I get paid?
my salary doesn't look right, what do I do?
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hong kong specific information
when will my MPF be paid?
can i select my own MPF?
i’ve worked for 2 months and still haven’t received my MPF?
how do i enrol in MPF?
what is the MPF contribution?
how is my unused annual leave paid?
will my visa terminate after i end my contract?
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new zealand specific information
what do i need to know about the new tax legislation regarding schedular payments?
singapore specific information
do i need to pay for the cost of the stay-home notice at the dedicated facility and COVID-19 swab test?
do I need to pay for the cost of isolation and swab test when overseas?
what do I need to know about leaving singapore during this period?
how can i request for entry/re-entry for my dependents during this period?
what do i need to know about entering/re-entering singapore during this period?
do i need to pay for the cost of isolation and/or swab test when overseas for a work trip?
what do I need to know about entering singapore from a work trip?
what do i need to do if i need to leave singapore for business travel?
must i be required to take paid or unpaid leave to serve the 14-day stay-home notice?
how will I be notified about my COVID-19 swab test in singapore when serving my stay-home notice?
what’s the travel policy on extending business trips for leisure?
can i travel within the first 3 months starting from the first day of my contract date with randstad?
who and when should i notify you about my in-camp training / reservist call-up?
do i need to contribute part of my salary to the central provident fund?
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